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Semi dedicated Staff

This is scaled down version of dedicated staff plan. The staff is shared between two clients generating higher efficiency for lower cost.
 

  • Well trained dedicated Engineers shared only for two companies.
  • Friendly atmosphere for easy interaction between you and our team.
  • Cheaper than maintaining in-house tech support team.
  • Cheaper than maintaining in-house tech support team.
  • Support team is trained on your line of business, systems and processes
  • Shared between 2 clients
  • Available in 8 hours shift , 7 days a week
  • Guaranteed assistance for 4 hours in a shift
  • Secure information protected ,SLA/NDA signed
  • Staff will be always online with you via Instant Messenger (IM) for communication.

 


 

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